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Vault's the Matter
by Joyce Wade |
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Those three little words caught our attention late Thursday afternoon in
the bank. Our manager stood
at the enormous brass vault door with a look of panic on his face.
"What's wrong?" I
asked.
"I just spun the third dial when I realized I put too much time on.
I thought it was Friday."
We all knew what that meant.
"I put sixty-three hours on the door, and before I realized it, I'd
spun the last dial. We're
screwed."
The little bank in the third oldest town in Oregon serviced just about
everyone, who lived there, which was a whopping one thousand people.
There were only five us who worked there, including our
illustrious manager. The bank's
head office was located about twenty miles away and another small
country branch was about seven miles away, on the other side of the
freeway. Our manager and the
manager of the other small branch were best buddies.
They usually had a few beers after work and would go over the
day's activities. Well,
tonight would be exceptional, that's what went through our minds.
They may be ordering something stronger than beer.
A few chosen words zinged through the bank, tarnishing the lovely 1890's
décor. With red velvet and gold
lame wallpaper, plus a gorgeous L-shaped teller cage with etched glass,
and an enormous crystal chandelier in the center of the lobby, the bank
was a knockout. The vault was
quite small, holding perhaps a hundred safe deposit boxes.
The small inner room had a floor safe where the cash and coin was
stored.
Well, just what were we going to do? All
the money was locked up, safe and sound.
Tomorrow was Friday though, not Saturday.
In those days, there was no Saturday banking.
There had to be a way to resolve this disastrous problem.
Moreover, head office could not, ever, know about this blunder.
Heads had rolled for less than this.
I'm sure many thoughts went through our manager's head along
these lines. Suddenly,
miraculously, the solution evolved. With a game plan ready to activate in the morning, we all went
home.
I hardly slept that night, worrying about the next day.
Thank God, it wasn't a large payroll day.
Our two largest accounts were a lumber mill and a paper producing
plant. Those paydays were
killers, and we would sometimes go through over ninety thousand dollars. For a little bank in a very small town, those payrolls were
significant.
We five arrived earlier than usual the next morning.
There was that lovely vault; it's brass gleaming and reflecting
our moves. There was absolutely no way to get it open.
"Let me make a call, hold on a minute," our boss said.
He took enormous strides to his desk, situated at the back wall.
"Hey buddy, it's me, the stupid one.
How's your money situation? Remember
what we talked about last night?"
"We're in fine shape, the vault is open."
That was like salt in a wound. "Come
on over. I can get you plenty to
get you through the day and keep your head off the chopping block, you
damn idiot."
The two managers were not only friends, so were their wives.
Just one big happy family, you might say.
"I was going to call you in a minute anyway.
I got a hell of a problem over here myself."
"It can't be as bad as mine. What's
the matter?"
"One of the new tellers came in with a see-though blouse and only a
bra. What the hell do I
say? Got any ideas?"
"Send her home and tell her she can't wear see-through, plain and
simple. I thought you had a real
problem, for crying out loud. I'm
sending Jessica over right now to get the money.
Have it ready. She'll be
there in about fifteen minutes."
"I'll have it ready. Hope
it goes well today bud."
"You? I'm praying as we speak."
Jessica drove over and picked up the cash.
Of course it was hauled back safely locked in her trunk.
When she arrived back, she parked in the lot next to the market
as usual. This is where we all
parked, five days a week. She
turned her key off, locked the door, went to the trunk, and unlocked it.
Then she hoisted two large, cream-colored cloth bags full of
money and heavy coin. Somehow,
she managed to get it to the front door of the bank with no one stopping
her or offering help. It was now
about eight-thirty. We anxiously
opened the door and scooted her in. We
had little time to waste as we opened the bank door at ten o'clock.
Scurrying around in the supply room for little boxes or anything we
could find, we searched for something to put the currency and coin in.
We wouldn't have our usual cash trays as they were locked in the
vault. How
hokey can you get? For crying out
loud, this is a real, honest to God bank and we're fooling around like
we've got monopoly money, I thought.
Ten o'clock was fast approaching and a small crowd of early customers
stood waiting like vultures at the door.
Our manager graciously opened the door, cordially greeting the
folks as they entered the bank. We
all said silent prayers that no one would want into their safe deposit
box.
It was going quite well, cash laying in funny little check boxes in the
tellers drawers, all of us exuding confidence like never before.
Just one more hour and we're home free.
It was two o'clock. About
then a regular customer, from Western Auto, came in.
As she stood at a teller window, she and the teller exchanged
small talk as usual while the deposit was being recorded.
That's when the customer looked up and saw that beautiful, shiny,
brass vault door.
"That door is just gorgeous. I've
never seen the back of it before. How
come it's not open?"
I swear on a stack of bibles, this is what the teller said,
"Oh, we just didn't open it today."
The Western Auto lady said nothing. You
could almost see the wheels turning, but she kept quiet.
Finally, three o'clock came and the manager quickly locked the
door. Now, to balance the cash
drawers.
We began counting. We knew what
we'd started with when we walked in.
That was zero. Then we had
to add the cash Jessica hauled back in her car.
Of course, we also had to add all the cash the customers had
given us for deposit, and subtract the cash we'd handed out for checks
we'd cashed. The clock ticked
away as we shoved silly little boxes here and there, finding loose bills
that had slipped to the back of the drawers as well as lots of loose
coin. The first tally, Oh
my God, we were sixteen thousand dollars out of balance.
The manager was rummy. "Close
enough for banking," he joked. "We
have to count it all over, " we chimed in.
Finally, the rat-a-tat-tat of the adding machines, and a
click-click-click sounded out a final tally.
Success, at last; everything balanced.
The cash was hauled back to the friendly little branch across the
freeway. On Sunday the manager
and the operations officer entered the bank and reset the vault time to
open correctly for Monday morning.
I know most of you bank in large, commercial, merged-many-times banks
now, impersonal and quite efficient. However,
those were the days to work in a bank. I
went through many transitions in twenty years of working in several
banks, from no computers to computers, from small banks to large ones,
from teller to loan officer. It was a heck of a ride. |
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